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Check out our FAQ or fill out the form below and our friendly team will get back to you asap with how we can help you make the best possible decision about your next property.

    Frequently asked questions

    How long does a report take to create?

    A Landcheck report will typically take a few minutes to come through, but in times of heavy demand it may take slightly longer. If it doesn’t appear in your inbox, please let us know at and we’ll resolve it for you as soon as we can.

    How frequently does landcheck update its information?

    Occasionally, the source data is updated by others. We regularly check that the data Landcheck uses is up to date and carry out a comprehensive review every 6 months. Any report that was purchased prior to an update may include outdated information.

    What if I don’t receive a report in my email?

    If you cannot find the email in your inbox, please try the following:

    1. Check your junk folder
    2. Check you used the correct email address
    3. If neither of those work, we can look it up for you. Please email with your name, email and the address of the report and we’ll send it through to you

    What makes landcheck different to information that is freely available?

    The information Landcheck uses is open-source data that is available for the public to view online. What makes Landcheck different is that natural hazard experts from Tonkin + Taylor applied an algorithm to this data to produce a hazard impact rating for 10 different hazards, as well as an overall risk rating for the property. Landcheck is the only source presenting hazard information this way.

    Why do I need this information?

    If you are a homeowner, you need this information to provide peace of mind for you and your whānau as extreme weather events start to become more frequent due to climate change. Understanding your properties natural hazard risk can help you futureproof your home so that it is more climate resilient.

    If you are a homebuyer, you need this information so that you can understand a property’s risk before you pursue it further and spend money on LIM reports, inspections, building reports etc. Failing to clearly understand your property’s risk from natural hazards could lead to nasty surprises like higher insurance premiums, and repair and rebuild costs

    Insurance companies are also moving towards risk-based pricing at a property level in areas more susceptible to certain hazards, which will cause people’s insurance premiums to rise and in serious cases properties deemed high-risk will be uninsurable.

    Why should I trust this information?

    Landcheck was developed by some of New Zealand’s leading experts in natural hazards from Tonkin + Taylor, a geotechnical and environmental engineering consultancy that has over 40 years’ experience in natural hazard risk management.

    What if the report reveals an issue with my property?

    Your report will also provide extra information on what to do about any risks that we highlight, how you can investigate them further, which actions to take and how to mitigate them.

    Can a landcheck report replace a LIM?

    No, a Landcheck report is not intended to replace a LIM report. LIM reports are different from a Landcheck report in that they provide you with all the information the council holds on a property, whereas a Landcheck report focuses solely on natural hazards.

    When will landcheck become available for other regions?

    Currently, Landcheck is only available for Auckland. We are working on Christchurch which should be released soon and have plans on releasing Hamilton, Tauranga and Wellington in the future.